Clintonville, Wisconsin
1990
Сomplete line of medical equipment and medical supplies
Nationwide
"The transition from our previous software was seamless, and the benefits have been undeniable. From improved workflow to increased collections and productivity gains, NikoHealth has exceeded our expectations."
Erickson Home Medical Equipment is a family-owned DME business based in Clintonville, Wisconsin, specializing in a wide range of products and services for in-home care. With over 30 years of experience, Erickson Home Medical has established itself as a trusted provider in the community, offering essential equipment such as hospital beds, wheelchairs, respiratory and oxygen therapy devices, lift chairs, and more.
“I highly recommend NikoHealth to any DME business looking to streamline their operations and boost their bottom line.”
Bill Collier,
Founder/Co-Owner at Erickson Home Medical Equipment
Before transitioning to NikoHealth, Erickson Home Medical utilized a legacy software for their DME operations. However, Bill Collier, the co-owner, expressed dissatisfaction with their outdated interface and lackluster customer service. The cumbersome workflow and slow collections prompted Bill to seek a more efficient solution for his business.
Upon discovering NikoHealth, Bill was immediately drawn to its modern interface, intuitive workflow, and responsive customer support. The seamless integration with Erickson Home Medical’s existing systems and the promise of improved efficiency were key factors in their decision to switch to NikoHealth.
“NikoHealth has been a game-changer for Erickson Home Medical. ”
Bill Collier,
Founder/Co-Owner at Erickson Home Medical Equipment
NikoHealth's inventory management system has improved inventory control, efficiency, and financial visibility.
Training staff on NikoHealth has been effortless compared to their previous software, resulting in increased productivity and morale. Decreased time and training have led to quicker onboarding of new staff members.
Resupply operations have seen remarkable enhancements, leading to improved order fulfillment time.
Patient collections have seen a noticeable improvement, contributing to a healthier revenue cycle. “Patient collections have increased by at least 15%, and time to collect has decreased by about 50%.”
Erickson Home Medical has observed a remarkable 25% increase in productivity since adopting NikoHealth.
Erickson Home Medical appreciates NikoHealth's integration with third-party services and applications consolidating their operations into a single platform.
