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Request a Demo

Get Hands-On Support From Our Team

Whether its onboarding and implementation, system integrations, ongoing consulting, or support, our team is here to help you reach your business goals while nurturing best practices.
Guided Onboarding & Implementation
Integration Services
Workflow Consultation & Optimization
Data Migration
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See How We Empower Our Customers

Yvonne Sotto
Yvonne Sotto,,
Vice President and CEO at Prime Care HME
“It’s night and day. The NikoHealth platform is absolutely amazing. Everything just makes sense now.”
Steve Burns VP Revenue Cycle Management Thuasne USA
Steve Burns,,
VP Revenue Cycle Management, Thuasne USA
"The best compliment I can give is that we don’t have to think about the system. We know it works, and that allows us to focus on serving our patients."
Dr. Kathy Chandler
Dr. Kathy Chandler,
President, AIM Plus Medical Supplies
“NikoHealth’s UI/UX was so much more user-friendly for our staff. I could see exactly what I was getting through demos and conversations. That gave me confidence to switch.”
Nicole Norder
Nicole Norder,,
VP of Product Operations, GEM Sleep
"When we came across Niko, it really ended up being a good fit for us. It was built with an API-first mentality that matched our fully virtual model."
John Hickok,,
President & Founder, iSleep
"NikoHealth has been a real game-changer for us. If you're on the fence about switching, I’d say go full steam ahead. We haven’t looked back."
Sarah Staley
Sarah Staley,,
Strategic Advisor and Director of Billing Operations
“It really felt like NikoHealth was on the same track. We want to grow, we want to get bigger, we want to do things faster and better – and it felt like NikoHealth was on that same track.”
Mike Austin | Quality DME
Mike Austin,
President at Quality DME, Inc.
Read the story
NikoHealth has helped transform our business by providing end-to-end visibility which enables us to control and make decisions faster and deliver better care for our patients.
Nicole Wrazidlo
Nicole Wrazidlo,
Heide's Mastectomy & Compression Fitter
Read the story
NikoHealth is an innovative DME software solution that allowed us to accelerate our operations and take our business to a new level.
David Wagner
David Wagner,
Founder
Read the story
I highly recommend NikoHealth to any DME business looking for a reliable and user-friendly platform to streamline their operations and improve their bottom line.
Chris Curran Impact Medical
Chris Curran,
COO
Read the story
After moving to NikoHealth within the first 18 months not only were our employees happier, but our net collections doubled.
Bill Collier,
Founder/Co-Owner at Erickson Home Medical Equipment
Read the story
The transition from our previous software was seamless, and the benefits have been undeniable. From improved workflow to increased collections and productivity gains, NikoHealth has exceeded our expectations.
Peter Falkson,
Founder & CEO at Eastern Medtech
Read the story
We've seen an increase in efficiency and cash flow. Collections improved significantly, with at least a 10% increase. That is a 100% bottom-line contribution margin!
Cheryl Henninger ,
MHA, RRT, Director of Operations at Geroulds Healthcare Center
Read the story
NikoHealth showed a genuine interest in understanding all aspects of our business, not just DME, and their forward-thinking approach aligned with our vision for efficiency and growth.
Jenae Mannie ,
Senior Vice President of Revenue Cycle Management (RCM)
Read the story
Switching billing systems can be intimidating, but if you’re not happy with your current one, there is something better out there. NikoHealth has proven that it’s worth making the change.
David Rossi,
Owner at In-Home Respiratory
Read the story
Since using NikoHealth, we’ve seen a 20 percent improvement in collections speed, with fewer accounts running into arrears.
Ben Nadeau,
CEO at Bedard
Read the story
The scalable architecture of NikoHealth was a major deciding factor. Its robust APIs make integration effortless, ensuring the platform grows with us and adapts to our evolving needs.
Yvonne Sotto
Yvonne Sotto,,
Vice President and CEO at Prime Care HME
“It’s night and day. The NikoHealth platform is absolutely amazing. Everything just makes sense now.”
Steve Burns VP Revenue Cycle Management Thuasne USA
Steve Burns,,
VP Revenue Cycle Management, Thuasne USA
"The best compliment I can give is that we don’t have to think about the system. We know it works, and that allows us to focus on serving our patients."
Dr. Kathy Chandler
Dr. Kathy Chandler,
President, AIM Plus Medical Supplies
“NikoHealth’s UI/UX was so much more user-friendly for our staff. I could see exactly what I was getting through demos and conversations. That gave me confidence to switch.”
Nicole Norder
Nicole Norder,,
VP of Product Operations, GEM Sleep
"When we came across Niko, it really ended up being a good fit for us. It was built with an API-first mentality that matched our fully virtual model."
John Hickok,,
President & Founder, iSleep
"NikoHealth has been a real game-changer for us. If you're on the fence about switching, I’d say go full steam ahead. We haven’t looked back."
Sarah Staley
Sarah Staley,,
Strategic Advisor and Director of Billing Operations
“It really felt like NikoHealth was on the same track. We want to grow, we want to get bigger, we want to do things faster and better – and it felt like NikoHealth was on that same track.”
Mike Austin | Quality DME
Mike Austin,
President at Quality DME, Inc.
NikoHealth has helped transform our business by providing end-to-end visibility which enables us to control and make decisions faster and deliver better care for our patients.
Read the story
Nicole Wrazidlo
Nicole Wrazidlo,
Heide's Mastectomy & Compression Fitter
NikoHealth is an innovative DME software solution that allowed us to accelerate our operations and take our business to a new level.
Read the story
David Wagner
David Wagner,
Founder
I highly recommend NikoHealth to any DME business looking for a reliable and user-friendly platform to streamline their operations and improve their bottom line.
Read the story
Chris Curran Impact Medical
Chris Curran,
COO
After moving to NikoHealth within the first 18 months not only were our employees happier, but our net collections doubled.
Read the story
Bill Collier,
Founder/Co-Owner at Erickson Home Medical Equipment
The transition from our previous software was seamless, and the benefits have been undeniable. From improved workflow to increased collections and productivity gains, NikoHealth has exceeded our expectations.
Read the story
Peter Falkson,
Founder & CEO at Eastern Medtech
We've seen an increase in efficiency and cash flow. Collections improved significantly, with at least a 10% increase. That is a 100% bottom-line contribution margin!
Read the story
Cheryl Henninger ,
MHA, RRT, Director of Operations at Geroulds Healthcare Center
NikoHealth showed a genuine interest in understanding all aspects of our business, not just DME, and their forward-thinking approach aligned with our vision for efficiency and growth.
Read the story
Jenae Mannie ,
Senior Vice President of Revenue Cycle Management (RCM)
Switching billing systems can be intimidating, but if you’re not happy with your current one, there is something better out there. NikoHealth has proven that it’s worth making the change.
Read the story
David Rossi,
Owner at In-Home Respiratory
Since using NikoHealth, we’ve seen a 20 percent improvement in collections speed, with fewer accounts running into arrears.
Read the story
Ben Nadeau,
CEO at Bedard
The scalable architecture of NikoHealth was a major deciding factor. Its robust APIs make integration effortless, ensuring the platform grows with us and adapts to our evolving needs.
Read the story

Onboarding & Implementation

We guide you through a proven methodology to ensure a smooth deployment of NikoHealth. We’ll work together with your core team at every stage, plan, train, and configure your environment. Simply put, you’ll have an expert resource to answer your questions, like part of your extended team.
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Workflow Process Optimization & Recommendations
Training
Data Migration
Clearinghouse Enrollments
Configured Environment
Go-Live Support

Training Services

Our team provides the one-on-one dedicated training and support needed to ensure NikoHealth is both understood and adopted across your organization. We offer a wide variety of session types, and guides, tailored to your organization’s unique needs taking the complexity out of onboarding your team to a new platform.
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Dedicated Implementation Team
End-User Enablement and Change Management
Tailored Live Training
Best Practices
Monitor Progress and Roll Out
Go-Live Support

Integration Services

Our team can facilitate integrations between NikoHealth and your systems and vendors to streamline your workflows. Leverage our APIs and integrated partner ecosystem to improve efficiencies and drive growth.
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Connect and automate with our APIs
Drop Shipping to 3rd Party Fulfilment Vendors
Resupply & E-prescribing
Patient Pay / Collections
EMR HL7 Integrations
Custom Integrations
Have a Question?
We’re here to help
Contact Sales
Frequently Asked Questions

What’s included in Professional Services?

Professional Services can include onboarding, implementation, workflow setup, training, and integration support. Confirm scope based on your project plan.

Do you support custom workflows or consulting?

Our onboarding team works with customers to ensure efficient workflows.  If a complex situation requires additional development, we address those on a case-by-case basis.

Can you help with integrations and automation?

Yes, integration services are included as part of Professional Services. Align on your priority integrations early. Contact us for support

How do you run onboarding and training?

We take a hybrid approach to training.  First we provide a library of starter courses that spans all activities in NikoHealth.  After which we generally provide role-based training sessions to dig deeper into topics for each customer’s workflows.

We also have an extensive library of help articles and shorter videos on a granular level.

Onboarding typically involves weekly meetings between NikoHealth and the customer to maintain timelines and overcome any barriers.

What does a typical implementation timeline look like?

Timelines vary by scope, migration size, data availability and cleanliness, integrations, and number of users transitioning.  For small to medium sized DME, we generally estimate 90-120 days.

What do you need from us to start?

 Usually: current workflow overview, data samples, and integration list.