Work With NikoHealth

To succeed in this role, you should be an outstanding project manager, communicator, and experienced within a SaaS environment. You will support customers by enabling them to launch NikoHealth successfully, adopt it widely, and realize significant business value.

• Developing adoption strategies to guide users to realize the most value from using NikoHealth
• Delivery and change management plans with customers
• Customer onboarding project planning
• Managing mitigation & resolution strategies
• Maintaining primary relationships with customers
• Sharing product knowledge with customers and guiding best practices for system adoption
• Finding opportunities to build long-term relationships within accounts
• Providing guidance on user experience and implementation of NikoHealth
• Managing deliverables and milestones
• Providing support to customer project teams
• Continuously providing feedback to NikoHealth leadership

• Business process transformation and delivery experience within a SaaS environment
• Proficiency in English
• Project management expertise
• Experience in end-to-end system implementations
• Excellent consultative and communication skills
• Strategic, problem-solving mentality, passionate about customer success
• Ability to present and have discussions at the C-level
• Ability to facilitate learning content in a way that is structured and appropriate for different audiences
• Ambition, creativity, and a dedication to driving customer loyalty and adoption

• 1+ years in a SaaS environment
• 2+ years in a B2B customer-facing role
• Operational experience in the home medical equipment industry (HME/DME)

You will be responsible for driving the sales process with prospective customers as well as the expansion of existing accounts. You will work closely with our customers to understand their business objectives and drive the adoption of our highly innovative and rapidly growing SaaS solution that enables our customers to increase business value.

Day To Day Activities

• Educate customers on the value of NikoHealth in a consultative way
• Work with decision-makers at all levels to facilitate deal closure
• Drive revenue growth through proactive outreach to new and existing customers
• Conduct demos and ongoing interaction with our development and strategy teams
• Work closely with internal management on business objectives
• Participate on-site at Conferences
• Conduct onsite meetings with key customers

What you should have

• 1+ years of direct, closing experience within the B2B SaaS space.
• Experience in  the healthcare tech SaaS environment
• You are competitive and driven to achieve goals
• You are articulate and poised with a clear and concise spoken and written communication style
• You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships
• Be able to work independently & as part of a team in a fast-paced environment
• Technically adept; experienced with web technologies

In this role, you will work directly with customers, sales, marketing, and engineering to present best-in-class technology solutions to enable home medical equipment providers to help streamline their operations.

This role will primarily be supporting sales and customer success teams.

Day To Day Activities

• Educate customers on the value of NikoHealth in a consultative way
• Work with customers to solve complex business processes to enable the adoption of NikoHealth
• Work with decision-makers at all levels to facilitate deal closure
• Conduct presentations and ongoing interaction with our development and strategy teams
• Work closely with internal management on business objectives
• Participate on-site at Conferences
• Conduct onsite meetings with key customers

What you should have

• 1+ years of direct experience within the B2B SaaS space.
• Experience in the healthcare tech SaaS environment.
• You are competitive and driven to achieve goals.
• You are articulate and poised with a clear and concise spoken and written communication style.
• You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships.
• Be able to work independently & as part of a team in a fast-paced environment.
• Technically adept; experience with web technologies.

Join the NikoHealth team!

As a Sales Development Representative, you’ll play a pivotal role in our sales team, driving growth by generating interest and booking high-quality appointments. You’ll play a key role in our sales process, ensuring seamless coordination and efficient progression of sales opportunities. This is an exceptional opportunity for a tenacious go-getter eager to thrive in a fast-paced environment and grow into an Account Executive role.

Key Responsibilities

• Prospecting: Identify and engage new business opportunities through innovative strategies.
• Lead Follow-Up: Promptly and effectively follow up on inbound leads.
• Appointment Setting: Schedule meetings for the sales team, laying the groundwork for successful closures.
• Sales Support: Assist in various stages of the sales cycle, including note-taking and maintaining CRM data.
• Revenue Growth: Proactively contribute to the company’s revenue targets through dedicated outreach efforts.
• Team Collaboration: Work closely with the sales team to refine processes and strategies.

Qualifications

• Experience: 1+ years of experience in sales, particularly in SaaS within the health tech sector. Prior experience in DME/HME is highly desirable.
• CRM Expertise: Proficiency in managing CRM systems, ensuring accurate tracking and reporting of sales activities.
• Communication Skills: Excellent verbal and written communication skills.
• Organization: Strong organizational and time management skills, capable of handling multiple tasks simultaneously.
• Learning Agility: Quick learner, able to rapidly adapt to new products and industry changes.
• Drive: A self-starter with a relentless drive to succeed and grow within the company.

Why Join Us?

• Career Growth: Clear path for career advancement to an Account Executive role.
• Impact: Play a critical role in transforming the HME/DME industry with cutting-edge technology.
• Culture: Be part of a passionate, innovative team that values hard work and creativity.
• Flexibility: Enjoy the benefits of remote work with a balanced lifestyle.
• Rewarding Challenge: Thrive in a role that’s as rewarding as it is challenging in a company dedicated to your growth and success.

Ready to embark on a career journey with a difference? Apply now to become a pivotal player in our ambitious journey, shaping the future of home medical equipment software!

Equal Opportunity Employer: Our company is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.