In-Home Respiratory
Shreveport, Louisiana
Providing CPAP, BiPAP, and home ventilation equipment
Across the U.S.
"Since using NikoHealth, we’ve seen a 20 percent improvement in collections speed, with fewer accounts running into arrears."
In-Home Respiratory, based in Shreveport, Louisiana, specializes in providing CPAP, BiPAP, and home ventilation equipment to patients across the U.S. With consistent business growth, they needed a solution to streamline operations and improve efficiency.
“We were strictly Mom and Pop—using multiple software systems, everything was manual, and paperwork wasn’t even scanned. It was just too much confusion.”
David Rossi,
Owner at In-Home Respiratory
Before adopting NikoHealth, In-Home Respiratory relied on multiple disjointed software solutions, including QuickBooks, Care Orchestrator, and AdvancedMD. Their processes were highly manual, leading to inefficiencies, billing delays, and frustrated employees.
Their key challenges included:
David Rossi first discovered NikoHealth at Medtrade, where he compared it with another software provider. While both solutions offered similar features and pricing, what set NikoHealth apart was its modern, integrated platform designed specifically for DME businesses.
Since transitioning to NikoHealth, In-Home Respiratory has experienced significant improvements in efficiency, team morale, and financial performance.
“NikoHealth stood out because it was built for how a modern DME business operates. Everything is integrated, streamlined, and designed to make our workflow faster and easier, unlike other systems that felt outdated and clunky.”
David Rossi,
Owner at In-Home Respiratory
"We were using at least five different programs before. Now, everything is in one system designed specifically for DME businesses. It’s a night-and-day difference."
"We used to be months behind on billing—at least three months. Now, we bill, get paid, and post within a month. That was unheard of before."
"Since using NikoHealth, we’ve seen a 20 percent improvement in collections speed, with fewer accounts running into arrears."
"We thought we’d need to hire another full-time employee just to handle billing. With NikoHealth, we didn’t have to. It saves time and money."
"Every department—billing, customer service, and shipping—is happier and less stressed because they aren’t dealing with redundant manual tasks anymore."
"With everything being web-based, we now have the flexibility to expand and open new locations. NikoHealth makes it easy."
"The team at NikoHealth listens to feedback and constantly enhances the platform. Every little tweak they make—like changing phone number fields without deleting data—saves us time and makes things easier."
