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Maternity Partners Case Study

How NikoHealth Transformed Maternity Partners Efficiency and Growth

Maternity Partners logo

Washington DC-Baltimore Area



Product Offerings

Pregnancy products

Servicing patients


David Wagner
David Wagner,

I highly recommend NikoHealth to any DME business looking for a reliable and user-friendly platform to streamline their operations and improve their bottom line.

Maternity Partners logo
Company Background

Maternity Partners is a DME business specializing in pregnancy products like breast pumps, support and recovery garments. Maternity Partners was frustrated with complex billing and inflexible software. They quickly switched to NikoHealth for its easier to use interface, open API, and streamlined operations.

Maternity Partners Case Study bu NikoHealth

Maternity Partners faced significant challenges with complex billing processes that involved juggling insurance verification, prescription processing, and claims submission across various systems, leading to inconsistencies and delays.

The lack of flexibility in their existing CRM and billing platforms constrained customization, hindering streamlined workflows for both staff and patients. The steep learning curve of the software posed difficulties in onboarding new staff, requiring extensive training sessions and diverting valuable resources.

In search of a solution, Maternity Partners sought a platform offering flexibility, intuitiveness, and seamless integration.

Why Maternity Partners Chose NikoHealth

Maternity Partners chose NikoHealth as a response to their past software challenges, recognizing the pressing need for an efficient DME platform solution. NikoHealth’s transformative approach, built on pillars of ease of use, flexibility, and streamlined processes, addressed their needs.

The platform’s intuitive interface simplified navigation, thereby making training seamless and reducing costs. NikoHealth’s open API and customization features enabled Maternity Partners to tailor the platform to their specific requirements, fostering newfound flexibility and operational efficiency.

DME Software Selection NikoHealth

NikoHealth’s open API and flexibility signals they want to make my business better, rather than charging me for every transaction, like other solutions on the market do.

Key Benefits Achieved with NikoHealth

From automating claims to enhancing inventory management, NikoHealth provided a comprehensive solution. Its transparent pricing aligned with Maternity Partners' budget, ensuring cost-effectiveness and supporting sustainable growth for long-term success.

  • Improved staff efficiency

    Reduced training time and streamlined workflows led to increased staff productivity. “Onboarding new team members is seamless with interactive training and support from NikoHealth’s client support team, allowing our team to onboard even the least tech-savvy individuals within minutes”.

  • Accurate and timely claims submission

    NikoHealth's automation features minimized errors and delays in claims processing.

  • Enhanced revenue cycle management

    Improved accounts receivable management and reduced write-offs resulted in faster cash flow.

  • Increased scalability

    NikoHealth's flexibility supported Maternity Partners growth and expansion. Our previous software had rigid constraints. NikoHealth’s open API and extensive customization features allowed Maternity Partners to mold the platform to our specific needs”

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