Intake Automation
Intake bottlenecks disappear. An incoming fax becomes a classified record and a pre-filled order before your team opens the case – cutting the time between receipt and fulfillment.
Operate on a single cloud-based platform that powers your business workflow holistically.
Easy-to-use and intuitive HME DME software to engage your team while effortlessly reducing the learning curve and boosting productivity.
Unlock innovation with full visibility into your operations and revenue cycle to make decisions faster.
Streamline all aspects of your supply chain by leveraging our APIs and through our integrated partner ecosystem to improve efficiencies and drive growth.
AI handles the predictable, repetitive work - your team stays focused on patients and decisions that need human judgment.
Give drivers turn-by-turn routing, real-time route updates, and field payment collection - all synced with the back office without manual re-entry.
Dedicated customer service from implementation through every update - direct access to a named support team, not a general ticket queue.
SOC 2 Type 2 and HIPAA-aligned, with role-based access and audit trails that hold up when patient data and documentation get scrutinized.
Your team works in one system, and the automation runs in the background.
Intake bottlenecks disappear. An incoming fax becomes a classified record and a pre-filled order before your team opens the case – cutting the time between receipt and fulfillment.
AI places natural-language phone calls to your CPAP and resupply patients when they’re due. It handles the conversation, captures confirmation, and creates the order automatically. Your team only touches escalations.
Automated pre-submission audit catches errors before a claim leaves the system. Rules-based automation flags missing authorizations, expired insurance, and payer requirement gaps in real time.
Every AI output is reviewable before it moves forward. Staff sees what was captured, what was auto-filled, and what needs a decision – so accuracy stays high and exceptions never slip through unnoticed.
Replace disconnected tools with a single platform where billing, intake, delivery, and resupply teams work from the same data - no manual handoffs, no re-keying between systems.
Automated eligibility checks, pre-submission claim audits, and patient estimates at the point of care. Collections improve without adding billing staff.
As your patient base grows, AI absorbs the intake, resupply, and claims workload - so operational costs don't scale at the same rate your volume does.
No new logins, no retraining, no long implementation runway. Your team works in a familiar interface from day one, and data migration from your current system is handled as part of the process.
NikoHealth replaces multiple disconnected systems with a single modern cloud-based platform built for HME/DME providers, covering intake, billing and RCM, inventory, deliveries, resupply, and reporting. The standout user experience and intuitive interface shorten the learning curve for your team while boosting productivity. AI automation handles the predictable, repetitive work so your staff stay focused on patients, and dedicated support and hands-on data migration are included from implementation onward.
NikoHealth is designed for HME/DME organizations of all sizes, including teams that want to replace multiple tools or modernize from a legacy system. It’s used by operational, billing, and leadership teams.
NikoHealth supports core operational areas like billing/RCM, inventory, patient intake, and resupply.
Timelines vary by scope, migration size, data availability and cleanliness, integrations, and number of users transitioning. For small to medium sized DME, we generally estimate 90-120 days.
Yes, NikoHealth supports migration from legacy HME/DME systems. We routinely migrate master data (i.e. payors, products, pricing/fee schedules) and transactional data (i.e. patients, orders, inventory on hand)
NikoHealth provides integration capabilities and open APIs to connect with external tools and vendors.
Pricing is typically based on your business needs and configuration. Request a demo and share your requirements to get an accurate quote.
Yes. AI is embedded across core workflows rather than bolted on. At intake it classifies incoming faxes and pre-fills orders before your team opens the case. For resupply it places natural-language phone calls to patients when they are due, captures confirmation, and creates the order automatically. In billing, a pre-submission audit flags missing authorizations, expired insurance, and payer requirement gaps before a claim leaves the system. Every AI output stays reviewable, so your team sees what was captured, what was auto-filled, and what still needs a decision.
