Power your business with cloud-based home medical equipment software designed to automate operations, drive performance and improve your bottom line, with AI built directly into key workflows.
The most innovative organizations partner with NikoHealth
Home Medical Equipment Software to Drive Your Digital Transformation
Simplify the Way Your Team Works
Operate on a single cloud-based platform that powers your business workflow holistically.
A Standout User Experience
Easy-to-use and intuitive HME DME software to engage your team while effortlessly reducing the learning curve and boosting productivity.
Real-Time Insights
Unlock innovation with full visibility into your operations and revenue cycle to make decisions faster.
Powerful Ecosystem and APIs
Streamline all aspects of your supply chain by leveraging our APIs and through our integrated partner ecosystem to improve efficiencies and drive growth.
AI-Powered Automation
AI handles the predictable, repetitive work - your team stays focused on patients and decisions that need human judgment.
Mobile App
Give drivers turn-by-turn routing, real-time route updates, and field payment collection - all synced with the back office without manual re-entry.
Support That Actually Answers
Dedicated customer service from implementation through every update - direct access to a named support team, not a general ticket queue.
Security and Compliance Built In
SOC 2 Type 2 and HIPAA-aligned, with role-based access and audit trails that hold up when patient data and documentation get scrutinized.
End-To-End Solution
Intake
Document Management
Order Workflow
Fulfillment/ Home Delivery
Inventory
Resupply
Billing and RCM
Built In. Not Bolted On.
Everything you need, in one place. No extra windows, portals, or logins. Just one connected platform and a single, clean view of your business.
Billing
Boost revenue and bring automation to your billing and revenue cycle management. Seamlessly manage third-party and patient invoicing with electronic claims, payments, authorizations, denials, and more to streamline the end-to-end HME | DME operations.
Documents
Manage documents easily with instant access within the patient record. Customize your document library and scan or automatically file digitally completed documents from the field. Reduce errors with custom forms and make information well organized and accessible.
Inventory
Effortlessly manage your inventory digitally whether in the warehouse or on the go and allow your business to scale. Track inventory across multiple sites and keep a pulse on what’s on the shelves to avoid missing out on sales while investing your cash wisely.
Orders
Centralize your order processing and streamline intake through delivery. Simple order creation allows your team to see stock availability, manage documentation, log prescriptions, check insurance benefits, share patient estimates, and more all while handling the order lifecycle with ease.
Patients
Organize the patient view with an easy-to-navigate patient record. Review order history, financials, prescriptions, and manage day-to-day tasks with smart workflows to give your team real-time visibility in one consolidated platform.
Reporting
Manage the complex data in your business with fast analytics and easy reporting with insightful reports and KPIs to give you the data you need to make decisions quickly.
AI Resupply
Auto-order revenue only works if patients confirm, and many never reply to a text or email. NikoHealth's Voice AI calls those patients directly, confirming supply needs and quantities by phone, then creates the order and invoices on shipment.
API Platform
Simplify your daily tasks and automate workflows by connecting your data across different systems in one central location. NikoHealth's powerful APIs integrate seamlessly with your existing tools, empowering you to build a robust and efficient business ecosystem.
AI Intake Automation
Intake bottlenecks disappear. An incoming fax becomes a classified record and a pre-filled order before your team opens the case, cutting the time between receipt and fulfillment.
Delivery App
Improve field efficiency and go paperless with our native easy-to-use Delivery mobile app. Digital documentation, proof of delivery, navigation, inventory management, payments, and other functions right on your smartphone or a tablet.
Routing & Dispatching
Simplify every step of the delivery process with NikoGo - smarter route planning, real-time dispatching and driver tracking, digital proof of delivery, and same-day billing, all within NikoHealth.
Scheduling
Reduce windshield time, increase staff productivity, and respond to customers faster. Automate your scheduling needs with a flexible, configurable, and rules-based scheduling platform while offering your patients appointment times in store, or at the home.
AI Embedded Across Your HME DME Workflows
Your team works in one system, and the automation runs in the background.
New Feature
From Fax to Action, Powered by AI
Automate document intake with AI that reads, classifies, extracts, and organizes incoming faxes—reducing manual data entry, accelerating workflows, and helping your team get to work faster.
AI places natural-language phone calls to your CPAP and resupply patients when they’re due. It handles the conversation, captures confirmation, and creates the order automatically. Your team only touches escalations.
Replace disconnected tools with a single platform where billing, intake, delivery, and resupply teams work from the same data - no manual handoffs, no re-keying between systems.
Faster Payments, Fewer Denials
Automated eligibility checks, pre-submission claim audits, and patient estimates at the point of care. Collections improve without adding billing staff.
Handle More Without Hiring More
As your patient base grows, AI absorbs the intake, resupply, and claims workload - so operational costs don't scale at the same rate your volume does.
Up and Running Without the Disruption
No new logins, no retraining, no long implementation runway. Your team works in a familiar interface from day one, and data migration from your current system is handled as part of the process.
Why is NikoHealth the right DME solution for my business?
NikoHealth replaces multiple disconnected systems with a single modern cloud-based platform built for HME/DME providers, covering intake, billing and RCM, inventory, deliveries, resupply, and reporting. The standout user experience and intuitive interface shorten the learning curve for your team while boosting productivity. AI automation handles the predictable, repetitive work so your staff stay focused on patients, and dedicated support and hands-on data migration are included from implementation onward.
Who is NikoHealth for?
NikoHealth is designed for HME/DME organizations of all sizes, including teams that want to replace multiple tools or modernize from a legacy system. It’s used by operational, billing, and leadership teams.
Do we use the term modules?
NikoHealth supports core operational areas like billing/RCM, inventory, patient intake, and resupply.
How long does implementation typically take?
Timelines vary by scope, migration size, data availability and cleanliness, integrations, and number of users transitioning. For small to medium sized DME, we generally estimate 90-120 days.
Do you help with data migration from my current system?
Yes, NikoHealth supports migration from legacy HME/DME systems. We routinely migrate master data (i.e. payors, products, pricing/fee schedules) and transactional data (i.e. patients, orders, inventory on hand)
Does NikoHealth integrate with other systems?
NikoHealth provides integration capabilities and open APIs to connect with external tools and vendors.
What does pricing look like?
Pricing is typically based on your business needs and configuration. Request a demo and share your requirements to get an accurate quote.
Does NikoHealth use AI?
Yes. AI is embedded across core workflows rather than bolted on. At intake it classifies incoming faxes and pre-fills orders before your team opens the case. For resupply it places natural-language phone calls to patients when they are due, captures confirmation, and creates the order automatically. In billing, a pre-submission audit flags missing authorizations, expired insurance, and payer requirement gaps before a claim leaves the system. Every AI output stays reviewable, so your team sees what was captured, what was auto-filled, and what still needs a decision.
This page collects the most useful 2026 numbers on the US durable medical equipment industry from CMS, OIG, the Census Bureau, KFF, AAHomecare, public company filings, and market research firms. We refresh it as new data is released.
Last verified: November 10, 2026. This guide is based on the CMS fact sheet for the CY 2026 Home Health and DMEPOS final rule (CMS-1828-F), the rule as published in the Federal Register, and the CMS MLN Connects newsletter of October 8, 2026. We update it when CMS or the Competitive Bidding Implementation Contractor (CBIC) publishes a change.
Automated resupply outreach has to satisfy three sets of rules at once. The Telephone Consumer Protection Act (TCPA) decides whether you may text or call the patient with an automated or AI voice.
Recurring supplies are some of the most predictable revenue a DME or HME company has. CPAP masks, cushions, and filters, diabetic testing supplies and CGM sensors, urological, ostomy, and wound care supplies all wear out or run out on a schedule.
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