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HME | DME SOFTWARE

Streamline Your

Business Workflow

Power your business with cloud-based home medical equipment software designed to automate operations, drive performance and improve your bottom line, with AI built directly into key workflows.
The most innovative organizations partner with NikoHealth

Home Medical Equipment Software to Drive Your Digital Transformation

  • Simplify the Way Your Team Works

    Operate on a single cloud-based platform that powers your business workflow holistically.

  • A Standout User Experience

    Easy-to-use and intuitive HME DME software to engage your team while effortlessly reducing the learning curve and boosting productivity.

  • Real-Time Insights

    Unlock innovation with full visibility into your operations and revenue cycle to make decisions faster.

  • Powerful Ecosystem and APIs

    Streamline all aspects of your supply chain by leveraging our APIs and through our integrated partner ecosystem to improve efficiencies and drive growth.

  • AI-Powered Automation

    AI handles the predictable, repetitive work - your team stays focused on patients and decisions that need human judgment.

  • Mobile App

    Give drivers turn-by-turn routing, real-time route updates, and field payment collection - all synced with the back office without manual re-entry.

  • Support That Actually Answers

    Dedicated customer service from implementation through every update - direct access to a named support team, not a general ticket queue.

  • Security and Compliance Built In

    SOC 2 Type 2 and HIPAA-aligned, with role-based access and audit trails that hold up when patient data and documentation get scrutinized.

End-To-End Solution

  1. Intake
  2. Document
    Management
  3. Order
    Workflow
  4. Fulfillment/
    Home Delivery
  5. Inventory
  6. Resupply
  7. Billing
    and RCM

Built In. Not Bolted On.

Everything you need, in one place. No extra windows, portals, or logins. Just one connected platform and a single, clean view of your business.

AI Embedded Across Your
HME DME Workflows

Your team works in one system, and the automation runs in the background.

New Feature

From Fax to Action, Powered by AI

Automate document intake with AI that reads, classifies, extracts, and organizes incoming faxes—reducing manual data entry, accelerating workflows, and helping your team get to work faster.

AI intake automation illustration
New Feature

Resupply on Autopilot

AI places natural-language phone calls to your CPAP and resupply patients when they’re due. It handles the conversation, captures confirmation, and creates the order automatically. Your team only touches escalations.

AI resupply on autopilot illustration

Get Ready to Work Smarter, Better, and Faster

CPAP Respiratory O&P CGM Incontinence Mobility Enteral Med Device Resupply

What NikoHealth DME Software Delivers in Practice

76%
faster order fulfilment times
92%
fewer out of stocks
98%
clean claim rate
40%
increase in upfront collections
99%
reduction in paper
100%
increase in employee happiness
Make Your Software Your Competitive Advantage
Schedule a One-on-One Demo Today
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Solution Partners

Connect with our partners to enhance efficiency of our HME software in streamlining workflows bolstering revenue cycle operations, and beyond!
Frequently Asked Questions

Why is NikoHealth the right DME solution for my business?

NikoHealth replaces multiple disconnected systems with a single modern cloud-based platform built for HME/DME providers, covering intake, billing and RCM, inventory, deliveries, resupply, and reporting. The standout user experience and intuitive interface shorten the learning curve for your team while boosting productivity. AI automation handles the predictable, repetitive work so your staff stay focused on patients, and dedicated support and hands-on data migration are included from implementation onward.

Who is NikoHealth for?

NikoHealth is designed for HME/DME organizations of all sizes, including teams that want to replace multiple tools or modernize from a legacy system. It’s used by operational, billing, and leadership teams.

Do we use the term modules?

NikoHealth supports core operational areas like billing/RCM, inventory, patient intake, and resupply.

How long does implementation typically take?

Timelines vary by scope, migration size, data availability and cleanliness, integrations, and number of users transitioning. For small to medium sized DME, we generally estimate 90-120 days.

Do you help with data migration from my current system?

Yes, NikoHealth supports migration from legacy HME/DME systems. We routinely migrate master data (i.e. payors, products, pricing/fee schedules) and transactional data (i.e. patients, orders, inventory on hand)

Does NikoHealth integrate with other systems?

NikoHealth provides integration capabilities and open APIs to connect with external tools and vendors.

What does pricing look like?

Pricing is typically based on your business needs and configuration. Request a demo and share your requirements to get an accurate quote.

Does NikoHealth use AI?

Yes. AI is embedded across core workflows rather than bolted on. At intake it classifies incoming faxes and pre-fills orders before your team opens the case. For resupply it places natural-language phone calls to patients when they are due, captures confirmation, and creates the order automatically. In billing, a pre-submission audit flags missing authorizations, expired insurance, and payer requirement gaps before a claim leaves the system. Every AI output stays reviewable, so your team sees what was captured, what was auto-filled, and what still needs a decision.

Content to Power Your Business

Blog
10/27/2026
Automated Resupply Outreach Compliance: TCPA Consent, HIPAA, and Medicare Refill Rules (2026)
Automated resupply outreach has to satisfy three sets of rules at once. The Telephone Consumer Protection Act (TCPA) decides whether you may text or call the patient with an automated or AI voice.
Automated Resupply Outreach Compliance: TCPA Consent, HIPAA, and Medicare Refill Rules (2026)
Blog
10/27/2026
How to Run a DME Resupply Program at Scale
Recurring supplies are some of the most predictable revenue a DME or HME company has. CPAP masks, cushions, and filters, diabetic testing supplies and CGM sensors, urological, ostomy, and wound care supplies all wear out or run out on a schedule.
How to Run a DME Resupply Program at Scale
Blog
10/27/2026
Medicare Supply Replacement Schedule: HCPCS Codes, Quantity Limits, and Refill Rules (2026)
Recurring supplies make up a large share of the work at most DME and HME companies. The patient count grows every month, and each one has their own schedule of masks, strips, catheters, pouches, and dressings.
Medicare Supply Replacement Schedule- HCPCS Codes, Quantity Limits, and Refill Rules
Blog
09/18/2026
Medical Equipment Business Scheduling & Dispatch Software
It's 6:42 a.m. in a regional DME provider's Ohio warehouse. The branch manager (call her Dana) is standing between two whiteboards with a coffee going cold in her hand. Board one is today's route. Board two is what actually happened yesterday.
Medical Equipment Business Scheduling & Dispatch Software