3 minutes to read
When it comes to choosing a DME software partner, nothing speaks louder than real-world experience. That’s why we’ve brought together stories from DME and HME leaders across the country — all sharing how NikoHealth has helped them simplify operations, serve patients better, and grow their businesses.
Watch these short testimonial videos to hear why they made the switch, what changed for their teams, and why they’d recommend NikoHealth to others in the industry.
Mike Austin, President at Quality DME
“NikoHealth has changed the way we do business.”
Mike shares how his team improved patient experience and internal efficiency after switching from a legacy system.
Highlights:
- Faster order processing
- Improved claims visibility
- Easier onboarding and training
- Better patient experience
Vicki Jones, CEO at Women’s Health Boutique
“It’s the best decision we’ve made in 25 years.”
Vicki talks about how NikoHealth helps her staff stay focused on patient care by simplifying billing and inventory.
Highlights:
- Simplified inventory and billing
- Improved training across staff
- More time spent with patients
- Easy-to-use, modern interface
Peter Raven, CEO at Apollo Medical Supply
“NikoHealth was a no-brainer for us.”
Peter explains how a modern, intuitive platform has improved turnaround time and made training easier.
Highlights:
- Modern and intuitive user experience
- Faster turnaround on orders and claims
- Easy training for new staff
- High-touch support
Ben Nadeau, CEO at Bedard Medical
“We wanted a partner, not just a vendor.”
Ben walks through their company-wide transformation after moving to NikoHealth.
Highlights:
- Seamless implementation
- Streamlined billing and documentation
- Empowered and engaged staff
- Flexible, evolving platform
Tammy Hartman, Senior Business Improvement Strategist at Sanford Health Equip
“NikoHealth was the right fit for our team.”
Tammy shares how NikoHealth supports complex, multi-site DME operations with flexible and responsive tools.
Highlights:
- Smooth coordination across locations
- Built for continuous improvement
- Responsive, collaborative support
- Scalable for health systems
Tanji Hoover, Precision Medical Products
“NikoHealth has made a huge difference in our workflow.”
Tanji discusses how automation and smart workflows reduced manual work and improved communication.
Highlights:
- Automation that saves time
- Clearer patient communication
- Reduced manual tasks
- Easy cross-team collaboration
Joe Barger, Owner of Jett Medical
“I’d recommend NikoHealth to any DME company out there.”
Joe explains how switching to NikoHealth helped simplify billing and reduce the time spent on manual tasks.
Highlights:
- Simpler intake and billing
- Easy for new team members
- More efficient daily operations
- Great customer support
David Rossi, Owner at In-Home Respiratory
“We needed a platform built for how DME actually works today.”
David shares how NikoHealth helped his team streamline operations, reduce inefficiencies, and give staff the tools they need to succeed in a modern DME environment.
Highlights:
- Eliminated time-wasting manual tasks
- Created a more efficient billing and intake workflow
- Improved visibility across the business
- Gave staff the tools to succeed without a steep learning curve
Ready to see what NikoHealth can do for you?
Let’s chat about how we can streamline your DME operations and improve your bottom line – Book a demo
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