Expand revenue capture, accelerate collections and decrease the cost to collect every dollar
Increased Productivity
HME/DME business process acceleration for order management, fulfilment, drop shipping, delivery and billing.
Process Automation
Eliminate manual touchpoints and human error to manage the entire revenue cycle process. Focus your team on more strategic work without the need to invest staff time in repetitive tasks.
Intelligent Claims Management
Easily manage claims, payments, denials and authorizations with automation. Manage complex payer requirements and ensure claims are clean and error free.
Simplified Payment Collection
Increase collections from the initial order processing with automated insurance verifications, patient estimates and auto-payment functionality.
The Best DME Medical Billing Software Should be Simple, Smart, and Effective
Cloud SaaS
Access our cloud-based platform from anywhere. With SSO and two-factor authentication your team can work securely wherever they are.
Easy-to-Use
Boost your teams productivity with a modern, simple and intuitively straightforward interface while reducing the learning curve for staff.
Automated Workflow
Reduce repetitive tasks and reduce human error while improving your workflow.
Robust Analytics
Gain visibility into your most important data and stay in control of your business to make decisions quickly.
Reach Full Potential With HME/DME Billing Software by NikoHealth
Cutting-edge home medical equipment billing software solution, NikoHealth is designed for the business of HME/DME providers.
Claims Management
With NikoHealth HME/DME billing software, you will be able to easily manage all your claims, payments, denials, and authorizations with automation on time. Our software will help you ensure that every claim is clean and error-free before it is submitted and automatically post payer remittances, bill patient responsibility, submit recurring rental invoices, and reduce manual touch.
Intelligent Automation
The best HME/DME billing software will help you customize complex payer requirements, including compliance and frequency guidelines, payer-specific CMN, and documentation workflows. This way, you will be assured that all documents are clean and error-free before they are submitted.
Payer Contract Management
This feature will help you manage payer fee schedules with robust price option configuration capabilities and identify discrepancies in payer allowable in real-time. You have no more delayed payments.
Insurance Eligibility Verification
You will efficiently and quickly access the benefit information you need from commercial and government payers to determine eligibility, patient responsibility, and coverage guidelines. Save time on checking a patient's eligibility before order fulfillment and claim submission to prevent denials and write-offs.
Patient Estimated and Upfront Collections
The software will help you personalize and automate the patients' financial experience with easy-to-understand estimates of patient responsibility. Receive integrated patient pay e-statements and collections and seamlessly collect patient payments, including credit card transactions in person, over the phone, or in the field with our HME/DME billing software.
See How We Empower Our Customers
Yvonne Sotto,,
Vice President and CEO at Prime Care HME
“It’s night and day. The NikoHealth platform is absolutely amazing. Everything just makes sense now.”
Steve Burns,,
VP Revenue Cycle Management, Thuasne USA
"The best compliment I can give is that we don’t have to think about the system. We know it works, and that allows us to focus on serving our patients."
Dr. Kathy Chandler,
President, AIM Plus Medical Supplies
“NikoHealth’s UI/UX was so much more user-friendly for our staff. I could see exactly what I was getting through demos and conversations. That gave me confidence to switch.”
Nicole Norder,,
VP of Product Operations, GEM Sleep
"When we came across Niko, it really ended up being a good fit for us. It was built with an API-first mentality that matched our fully virtual model."
John Hickok,,
President & Founder, iSleep
"NikoHealth has been a real game-changer for us. If you're on the fence about switching, I’d say go full steam ahead. We haven’t looked back."
Sarah Staley,,
Strategic Advisor and Director of Billing Operations
“It really felt like NikoHealth was on the same track. We want to grow, we want to get bigger, we want to do things faster and better – and it felt like NikoHealth was on that same track.”
NikoHealth has helped transform our business by providing end-to-end visibility which enables us to control and make decisions faster and deliver better care for our patients.
I highly recommend NikoHealth to any DME business looking for a reliable and user-friendly platform to streamline their operations and improve their bottom line.
The transition from our previous software was seamless, and the benefits have been undeniable. From improved workflow to increased collections and productivity gains, NikoHealth has exceeded our expectations.
We've seen an increase in efficiency and cash flow. Collections improved significantly, with at least a 10% increase. That is a 100% bottom-line contribution margin!
Cheryl Henninger ,
MHA, RRT, Director of Operations at Geroulds Healthcare Center
NikoHealth showed a genuine interest in understanding all aspects of our business, not just DME, and their forward-thinking approach aligned with our vision for efficiency and growth.
Jenae Mannie ,
Senior Vice President of Revenue Cycle Management (RCM)
Switching billing systems can be intimidating, but if you’re not happy with your current one, there is something better out there. NikoHealth has proven that it’s worth making the change.
The scalable architecture of NikoHealth was a major deciding factor. Its robust APIs make integration effortless, ensuring the platform grows with us and adapts to our evolving needs.
Yvonne Sotto,,
Vice President and CEO at Prime Care HME
“It’s night and day. The NikoHealth platform is absolutely amazing. Everything just makes sense now.”
Steve Burns,,
VP Revenue Cycle Management, Thuasne USA
"The best compliment I can give is that we don’t have to think about the system. We know it works, and that allows us to focus on serving our patients."
Dr. Kathy Chandler,
President, AIM Plus Medical Supplies
“NikoHealth’s UI/UX was so much more user-friendly for our staff. I could see exactly what I was getting through demos and conversations. That gave me confidence to switch.”
Nicole Norder,,
VP of Product Operations, GEM Sleep
"When we came across Niko, it really ended up being a good fit for us. It was built with an API-first mentality that matched our fully virtual model."
John Hickok,,
President & Founder, iSleep
"NikoHealth has been a real game-changer for us. If you're on the fence about switching, I’d say go full steam ahead. We haven’t looked back."
Sarah Staley,,
Strategic Advisor and Director of Billing Operations
“It really felt like NikoHealth was on the same track. We want to grow, we want to get bigger, we want to do things faster and better – and it felt like NikoHealth was on that same track.”
Mike Austin,
President at Quality DME, Inc.
NikoHealth has helped transform our business by providing end-to-end visibility which enables us to control and make decisions faster and deliver better care for our patients.
I highly recommend NikoHealth to any DME business looking for a reliable and user-friendly platform to streamline their operations and improve their bottom line.
Founder/Co-Owner at Erickson Home Medical Equipment
The transition from our previous software was seamless, and the benefits have been undeniable. From improved workflow to increased collections and productivity gains, NikoHealth has exceeded our expectations.
We've seen an increase in efficiency and cash flow. Collections improved significantly, with at least a 10% increase. That is a 100% bottom-line contribution margin!
MHA, RRT, Director of Operations at Geroulds Healthcare Center
NikoHealth showed a genuine interest in understanding all aspects of our business, not just DME, and their forward-thinking approach aligned with our vision for efficiency and growth.
Senior Vice President of Revenue Cycle Management (RCM)
Switching billing systems can be intimidating, but if you’re not happy with your current one, there is something better out there. NikoHealth has proven that it’s worth making the change.
The scalable architecture of NikoHealth was a major deciding factor. Its robust APIs make integration effortless, ensuring the platform grows with us and adapts to our evolving needs.
Our intuitive interface will help you to perform quick onboarding and reduce time training your staff.
Frequently Asked Questions
What billing workflows does NikoHealth support?
Nikohealth supports all billing workflows, with automations like authorization expiration notifications, automated eligibility checks for new resupply orders, robust billing rules engine, automated rental billing, product specific order requirements checklists, and more.
Does it help reduce denials?
Customers report a decrease in denials largely due to our robust rules engine and documentation validation checks. Ensuring the correct information is on the claim, and that the correct documentation is on file in the event of a denial.
Can we track claim status and follow-ups?
Yes, claim status is clearly visible and automatically updated for electronic payors. NikoHealth also flags the invoice in the event a payment does not match the set allowable, ensuring you are not unknowingly being underpaid.
Does it handle secondary billing?
Yes, we support primary, secondary, tertiary and patient billing with customers having ability to set rules of whether balances flip to next available party automatically or are manually handled.
What about patient statements and collections?
Patient billing workflows can include statements and payment tracking depending on configuration. Discuss how you currently manage patient responsibility and collections.
Can we migrate billing data from our current system?
Migrating data will depend on the cleanliness and structure of the data. Our team will work with you to determine what data can be migrated, but typically we migrate: payors, pricing, product catalogue, inventory on hand, assets, patients, and orders.
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