The most innovative organizations partner with NikoHealth
HIPAA Compliant Route Management
Deliver Today — Bill Today
Turn completed deliveries into faster, more accurate billing with simple, secure delivery workflows that include digital signatures, photo capture, and real-time proof of delivery documentation.
Automate the Journey from Order Creation to Doorstep Delivery
Automate, plan, and optimize routes with dynamic territories, real-time visibility, and delivery zones that reflect your service coverage areas. Smarter route planning and dispatch management, all in one place.
The Smarter Way to Dispatch, Track, and Deliver
Dispatch, track, and manage deliveries from one connected platform. Scale without limits using unlimited zones, routes, and stops, while managing your entire delivery operation from one centralized dashboard.
The Mobile App That Keeps Deliveries Moving
Give drivers real-time route updates and live delivery tracking on the go. Capture digital signatures, photos, and delivery documentation directly from the app, while keeping inventory and delivery activity connected in real time.
One Platform — One Workflow
Replace spreadsheets, double entry, and disconnected tools with a single streamlined workflow from order creation through delivery.
See How We Empower Our Customers
Yvonne Sotto,,
Vice President and CEO at Prime Care HME
“It’s night and day. The NikoHealth platform is absolutely amazing. Everything just makes sense now.”
Steve Burns,,
VP Revenue Cycle Management, Thuasne USA
"The best compliment I can give is that we don’t have to think about the system. We know it works, and that allows us to focus on serving our patients."
Dr. Kathy Chandler,
President, AIM Plus Medical Supplies
“NikoHealth’s UI/UX was so much more user-friendly for our staff. I could see exactly what I was getting through demos and conversations. That gave me confidence to switch.”
Nicole Norder,,
VP of Product Operations, GEM Sleep
"When we came across Niko, it really ended up being a good fit for us. It was built with an API-first mentality that matched our fully virtual model."
John Hickok,,
President & Founder, iSleep
"NikoHealth has been a real game-changer for us. If you're on the fence about switching, I’d say go full steam ahead. We haven’t looked back."
Sarah Staley,,
Strategic Advisor and Director of Billing Operations
“It really felt like NikoHealth was on the same track. We want to grow, we want to get bigger, we want to do things faster and better – and it felt like NikoHealth was on that same track.”
NikoHealth has helped transform our business by providing end-to-end visibility which enables us to control and make decisions faster and deliver better care for our patients.
I highly recommend NikoHealth to any DME business looking for a reliable and user-friendly platform to streamline their operations and improve their bottom line.
The transition from our previous software was seamless, and the benefits have been undeniable. From improved workflow to increased collections and productivity gains, NikoHealth has exceeded our expectations.
We've seen an increase in efficiency and cash flow. Collections improved significantly, with at least a 10% increase. That is a 100% bottom-line contribution margin!
Cheryl Henninger ,
MHA, RRT, Director of Operations at Geroulds Healthcare Center
NikoHealth showed a genuine interest in understanding all aspects of our business, not just DME, and their forward-thinking approach aligned with our vision for efficiency and growth.
Jenae Mannie ,
Senior Vice President of Revenue Cycle Management (RCM)
Switching billing systems can be intimidating, but if you’re not happy with your current one, there is something better out there. NikoHealth has proven that it’s worth making the change.
The scalable architecture of NikoHealth was a major deciding factor. Its robust APIs make integration effortless, ensuring the platform grows with us and adapts to our evolving needs.
Yvonne Sotto,,
Vice President and CEO at Prime Care HME
“It’s night and day. The NikoHealth platform is absolutely amazing. Everything just makes sense now.”
Steve Burns,,
VP Revenue Cycle Management, Thuasne USA
"The best compliment I can give is that we don’t have to think about the system. We know it works, and that allows us to focus on serving our patients."
Dr. Kathy Chandler,
President, AIM Plus Medical Supplies
“NikoHealth’s UI/UX was so much more user-friendly for our staff. I could see exactly what I was getting through demos and conversations. That gave me confidence to switch.”
Nicole Norder,,
VP of Product Operations, GEM Sleep
"When we came across Niko, it really ended up being a good fit for us. It was built with an API-first mentality that matched our fully virtual model."
John Hickok,,
President & Founder, iSleep
"NikoHealth has been a real game-changer for us. If you're on the fence about switching, I’d say go full steam ahead. We haven’t looked back."
Sarah Staley,,
Strategic Advisor and Director of Billing Operations
“It really felt like NikoHealth was on the same track. We want to grow, we want to get bigger, we want to do things faster and better – and it felt like NikoHealth was on that same track.”
Mike Austin,
President at Quality DME, Inc.
NikoHealth has helped transform our business by providing end-to-end visibility which enables us to control and make decisions faster and deliver better care for our patients.
I highly recommend NikoHealth to any DME business looking for a reliable and user-friendly platform to streamline their operations and improve their bottom line.
Founder/Co-Owner at Erickson Home Medical Equipment
The transition from our previous software was seamless, and the benefits have been undeniable. From improved workflow to increased collections and productivity gains, NikoHealth has exceeded our expectations.
We've seen an increase in efficiency and cash flow. Collections improved significantly, with at least a 10% increase. That is a 100% bottom-line contribution margin!
MHA, RRT, Director of Operations at Geroulds Healthcare Center
NikoHealth showed a genuine interest in understanding all aspects of our business, not just DME, and their forward-thinking approach aligned with our vision for efficiency and growth.
Senior Vice President of Revenue Cycle Management (RCM)
Switching billing systems can be intimidating, but if you’re not happy with your current one, there is something better out there. NikoHealth has proven that it’s worth making the change.
The scalable architecture of NikoHealth was a major deciding factor. Its robust APIs make integration effortless, ensuring the platform grows with us and adapts to our evolving needs.
Get hands-on implementation and a support team that knows DME operations, so your routes, drivers, and workflows are live without the guesswork.
Mobile Delivery App
Access our cloud-based platform from anywhere. With SSO and two-factor authentication your team can work securely wherever they are.
Quick Onboarding
Our intuitive interface will help you to perform quick onboarding and reduce time training your staff.
Frequently Asked Questions
Can we manage equipment pickups and exchanges, not just deliveries?
Yes. Rentals, swaps, and retrievals are handled in the same routing workflow as new deliveries, so a driver’s stop list can mix drop-offs, pickups, and equipment exchanges on a single route. Each stop captures its own documentation, and the equipment status updates in your inventory records when the stop is completed.
What happens when a patient isn't home or a delivery can't be completed?
Drivers mark the stop as missed directly in the mobile app, which notifies the office in real time instead of at end of day. The stop stays in the queue for rescheduling, and the attempt is documented, so you have a record of the attempt rather than an unexplained gap in the route.
How does proof of delivery help during a payer audit?
Every completed stop stores its digital signature, delivery photos, timestamp, and driver record against the order, so documentation lives with the patient and claim rather than in a separate folder or a driver’s glovebox. When an auditor requests proof for a specific date of service, you retrieve it from the order instead of reconstructing a paper trail.
Do we have to use NikoHealth for billing to use route management?
Route management is part of the NikoHealth platform, so the value comes from delivery and billing sharing the same order record — a completed delivery moves straight into billing without re-entry. For organizations running other systems, NikoHealth’s API supports integration with your existing tools.
Does the driver app work in areas with poor cell coverage?
Drivers can continue working through low-connectivity stretches, with route data and captured documentation syncing once the connection is restored. Signatures and photos aren’t lost because a driver was in a basement or a rural dead zone.
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